Project Overview

Business Problem

LinkedIn is a platform for job seekers, yet fourth-year university students often struggle to navigate its features effectively. Our goal was to redesign LinkedIn to improve usability for soon-to-graduate students seeking employment and their ability to leverage the platform for career opportunities. As my 2nd UX/UI case study, and my 1st experience with UX/UI collaboration, I focused a lot more on the UX research and design process, constantly utilizing feedback to iterate UI prototypes.

Constraints

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Assumptions

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UX Research & Discovery

Key Insights from Interviews

Quotes

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โ€œEvery time I log in, there are like 30 notifications โ€” none of them about the jobs I actually care about.โ€

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โ€œI get way too many messages from people trying to sell me courses or weird spam I didnโ€™t ask for. It buries the real opportunities.โ€

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โ€œI uploaded my resume thinking it looked great, but when I previewed it later, all the spacing was off โ€” I have no idea what employers are actually seeing.โ€

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Top LinkedIn Frustrations

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70% โ€“ Too many notifications

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60% โ€“ Inbox Clutter

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55% โ€“ Resume formatting issues

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After interviewing five fourth-year students actively seeking jobs, ****I identified common frustrations:

  1. Resume Verification Challenges โ€“ Users were unsure of how their resumes appeared to employers.
  2. Notification Overload โ€“ Job seekers struggled to filter relevant opportunities due to excessive notifications.
  3. Inbox Clutter โ€“ Unwanted or irrelevant personal messages created a distracting experience.

Persona Development

Using the interview findings, I created a detailed persona representing our target users: soon-to-graduate students looking for a job.

Persona representing Sophia Chen, a 22-year old business administration student who is having trouble networking on LinkedIn and making authentic connections due to several usability frustrations.